privacy
contact details
collection, storage and use as well as processing purposes and types of personal data:
when visiting the company homepage
When you visit us on our homepage comalpine-infosys.de, the internet browser used on your device (e.g. PC, laptop, smartphone, etc.) automatically sends information to the server of our homepage, which is stored for a limited period of time as log file files and then automatically deleted. These data are:
- IP address of the requesting computer
- the date and time of accessing the website,
- Name and Internet link of the retrieved file,
- Website from which the access was made,
- Internet browser used,
- the operating system of your computer and
- Name of the Internet Provider (also called Provider)
Purposes:
To ensure problem-free access to our website, evaluation of system stability, system security, ease of use of the website, pre-orders, administrative purposes related to the website; Under no circumstances will data be collected in order to draw conclusions about individuals.
Legal basis:
Art. 6 para. 1 sentence 1 f GDPR as a legitimate interest of the controller, which is derived from the purposes of the collection.
when using the contact email address, order and inquiry form
You have the option of sending us an email via our general email address under the heading Contact on our homepage. Requests made by you will be processed under the data you have entered, which determines the purpose of processing and the possible deletion period and legal basis. A valid email address must be entered in order to be able to answer the request. If no relevant purpose and thus no legal basis can be derived from this, or if there is a suspicion of SPAM due to the lack of authentic writing of the content, this data and the email as a whole will be deleted by us immediately.
If you have any questions, we offer you the opportunity to contact us via a form provided on the website. A name and a valid e-mail address are required so that we know who the request is from and in order to be able to answer it. Further information can be provided voluntarily.
Data processing for the purpose of contacting us is carried out in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR on the basis of your voluntarily given consent.
The personal data collected by us for the use of the contact form will be automatically deleted after the enquiry you have made has been completed.
cookies
Cookies are the smallest text files that are necessary to enable smooth access to websites. These cookies are generated by the accessed website, e.g. also our homepage, and the accessing device, e.g. your PC, laptop or smartphone etc. Contents are, for example, in which font and size your Internet program should display our website. It is therefore not a computer virus or other malware! It is also not possible to draw direct conclusions about persons or an identity!
Furthermore, we use cookies to make our website even more customer-friendly and to critically question ourselves. For this purpose, cookies can identify a visitor who has already visited our online presence with regard to their web browser. However, after a given time, these cookies are deleted again.
Another type of cookie, so-called session cookies, are used during a website visit within an “Internet session”, which store which page of our website has already been visited. This also serves the user-friendliness of our website visitors. This type of cookie is deleted immediately when you leave our website.
In order not to have to enter settings and entries on our website repeatedly on a new visit, so-called temporary cookies work. For these user-friendly reasons, they must be stored on the end device of our website visitor for a certain period of time.
As a website operator, our organization and external third parties have a plausible reason for collecting cookies in accordance with Art. 6 para. 1f GDPR in order to safeguard the legitimate interest. However, the website visitor can make settings in the Internet browser either not to store any cookies at all or to obtain individual permission before each cookie. Generally rejecting cookies may affect the display of our website.
This website uses cookies. We use cookies to personalize content and ads, to offer social media features and to analyze traffic to our website. We also share information about your use of our website with our social media, advertising, and analytics partners. Our partners may combine this information with other data that you have provided to them or that they have collected as part of your use of the Services. You give consent to our cookies if you continue to use our website.
Cookies are small text files used by websites to make the user experience more efficient.
By law, we may store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we need your permission.
This site does not use cookies.
tools for homepage analysis
google analytics
In order to improve our website for the purpose of continuous optimization and to improve online marketing, we use Google Analytics. This is an analysis service of the well-known Internet search engine company Google Inc., based in 1600 Amphitheatre Parkway Mountain View, CA 94043 USA. In order to analyse our website, Google Analytics creates pseudonymised user profiles and cookies that store the following information about website use: browser type and version, operating system used, internet address of the previously visited website, IP address of the accessing device and the time of the server request. However, under no circumstances will the data be merged with your IP address and the IP address will also be anonymized. For example, it is not possible to assign the data to the IP address, also known as IP masks. Details can be found at: https://support.google.com/analytics/answer/2763052
The data is transmitted anonymously to the USA, stored and evaluated for the above-mentioned purposes. If legal regulations apply and other processors are involved, the data will then also be passed on to third parties.
The collection of your personal data by Google Analytics can be prevented by setting a so-called OPT-OUT cookie, which prevents data collection on future visits to our website. You can find and download the necessary add-on for your internet browser here: https://tools.google.com/dlpage/gaoptout?hl=de
It is important to know the following: An OPT-OUT COOKIE is only valid for a browser, a specific website and the specific device on which the installation was carried out! If you use different devices, a different internet browser or delete all cookies, then the OPT-OUT cookie must be set again! However, if you generally do not allow cookie installations, full use of our website cannot be guaranteed. Data collected before the GDPR came into force has been deleted.
google maps
In order to enable the location of the company as well as the offer of a route planning function, this website uses services from Google Maps API. The service presents geographical information visually. Data about the use of the map function by users is also collected, processed and used. For more detailed information on the processing of user data by Google, both the website http://www.google.com/privacypolicy.html or the Google privacy policy can be consulted. The Google Security Center can provide more information about privacy for Google services and individual privacy settings.
links to social media services
Our website does not use links to social media services such as Instagram, Twitter or Facebook.
use of script libraries (Google Webfonts)
In order to display our content correctly and graphically appealing across browsers, we use script libraries and font libraries such as Google Webfonts (https://www.google.com/webfonts/) on this website. Google web fonts are transferred to your browser’s cache to avoid multiple loads. If the browser does not support Google Webfonts or prevents access, content will be displayed in a standard font.
Calling script libraries or font libraries automatically triggers a connection to the library operator. It is theoretically possible – but currently also unclear whether and, if so, for what purposes – that operators of corresponding libraries collect data.
The privacy policy of the library operator Google can be found here: https://www.google.com/policies/privacy/
google adwords
Our website uses Google conversion tracking. If you have reached our website via an advertisement placed by Google, Google Adwords will place a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad served by Google. These cookies expire after 30 days and are not used for personal identification. If the user visits certain pages of our website and the cookie has not yet expired, we and Google can see that the user has clicked on the ad and has been redirected to that page. Each Google AdWords customer receives a different cookie. Cookies cannot be tracked through the websites of AdWords customers. The information collected using the conversion cookie is used to compile conversion statistics for AdWords customers who have opted for conversion tracking. Customers will see the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.
If you do not want to participate in tracking, you can reject the setting of a cookie required for this purpose – for example, by using your browser setting, which generally deactivates the automatic setting of cookies, or setting your browser to block cookies from the domain “googleleadservices.com”.
Please note that you must not delete the opt-out cookies as long as you do not want measurement data to be recorded. If you have deleted all your cookies in the browser, you must set the respective opt-out cookie again.
rights of data subjects
Right to information pursuant to Art. 15 GDPR
You have the right to information about the purposes of processing, the categories of personal data, the recipients or categories of recipients to whom the personal data is or has been disclosed, the planned period for which the personal data is or has been stored or the determination of this duration, the rights to rectification and deletion of personal data concerning them or to restrict or object to processing, the existence of a right to lodge a complaint with the supervisory authority, to obtain information about the origin of the data if data has not been collected from you, and to obtain the existence of automated decision-making, including profiling, as well as the logic and implications involved.
Right to data rectification according to Art. 16 GDPR
You have the right to have incorrect data concerning you rectified without undue delay. Taking into account the purposes of processing, you can also request the completion of incomplete personal data, including by means of an additional statement.
Right to erasure according to Art. 17 GDPR
Sie haben das Recht auf unverzügliche Löschung Ihrer personenbezogenen Daten bei uns, sofern der Löschung nicht das Recht auf freie Meinungsäußerung und Information, die Erfüllung einer rechtlichen Verpflichtung, die Wahrung des öffentlichen Interesses oder die Geltendmachung, Ausübung und Verteidigung von Rechtsansprüchen entgegensteht.
Recht auf Einschränkung der Verarbeitung nach Art. 18 DSGVO
Sie haben das Recht auf Einschränkung der Verarbeitung, wenn die Richtigkeit der personenbezogenen Daten bestritten wird, die Verarbeitung unrechtmäßig ist und die Löschung von Ihnen abgelehnt wird und stattdessen die Nutzungseinschränkung verlangt wird, die Daten für den Verarbeitungszweck nicht länger benötigt werden, sie die Daten jedoch zur Geltendmachung, Ausübung oder Verteidigung von Rechtsansprüchen benötigen oder Sie von Ihren Recht auf Widerspruch Gebrauch gemacht haben. Ferner müssen Sie von uns unterrichtet werden, bevor die Einschränkung aufgehoben wird.
Recht auf Mitteilungspflicht nach Art. 19 DSGVO
Sie haben das Recht, auf Mitteilung Ihrer Berichtigungs-, Löschungs- und Verarbeitungseinschränkung. Falls das mit unverhältnismäßig großem Aufwand verbunden ist, werden wir Sie davon unterrichten und gegebenenfalls davon Abstand nehmen bzw. Ihnen gegen eine Aufwandsgebühr die Leistung in Rechnung stellen.
Recht auf Datenübertragbarkeit nach Art. 20 DSGVO
Sie haben das Recht, die sie betreffenden personenbezogenen Daten in einem maschinenlesbaren, strukturierten und gängigen Format zu erhalten und/oder diese, falls gewünscht, ohne Behinderung an einen anderen Verantwortlichen übermitteln zu lassen.
Widerspruchsrecht nach Art. 21 DSGVO
Sie haben das Recht, aus Gründen, die sich aus der Situation ergeben, jederzeit Widerspruch gegen die Verarbeitung Ihrer personenbezogenen Daten einzulegen, wenn diese zur Wahrung laut DSGVO Art. 6 Abs. 1a-f widersprechen.
Wenn Sie von Ihrem Widerspruchsrecht Gebrauch machen möchte, senden Sie bitte hierzu eine E-Mail an administrator@comalpine-infosys.de.
Recht gegen rein automatisierte Entscheidungen im Einzelfall einschließlich Profiling nach Art. 22 DSGVO
You have the right not to be subject to a decision based solely on automated processing, including profiling, unless this is necessary for the performance or conclusion of a contract or we are subject to a legal provision of the Union or a Member State or you have expressly consented to this.
At this time, we do not use purely automated decisions on a case-by-case basis, including profiling.
Restrictions according to GDPR Art. 23
According to GDPR Art. 23, the Union and the Member States are empowered to restrict erasure by law, provided that such restriction respects the essence of fundamental rights and freedoms, constitutes a necessary and proportionate measure and serves (at least) one of the purposes set out in Art. 23.
Right to lodge a complaint with the Data Protection Authority
If you believe that the processing of your data violates data protection law or that your data protection rights have been violated in any other way, you can complain to the supervisory authority. In Austria, this is the data protection authority.
disclosure
In general, we do not share anyone’s data without permission, consent, or legal reasons. However, data is passed on in the following cases when:
- you have given us your explicit consent for one or more purposes (Art. 6 para. 1a GDPR),
- this is necessary for the performance of contracts or pre-contractual measures, e.g. in the context of enquiries (Art. 6 para. 1b GDPR),
- there is a legal obligation to do so (Art. 6 para. 1c GDPR),
- vital interests, e.g. in the case of first aid measures, or which should be protected by another person (Art. 6 para. 1d GDPR) or
- this serves to safeguard the legitimate interests of the operator or third parties and at the same time does not outweigh your interests, fundamental rights and freedoms, which concerns the protection of your data, especially if it is a child (Art. 6 para. 1f GDPR)
data security of the homepage
To communicate with our website, we use secure transmission protocols when accessing pages, which can be recognized by the beginning of our Internet address https, which stands for “Hypertext Transfer Protocol Secure” (= Secure Hypertext Transfer Protocol).
We use other technical and organizational measures to continuously improve the security of our website, but this is also dependent on technical progress.
current status
Both the state of the art and legal regulations are constantly evolving. For this reason, there may be changes to this privacy policy in the future. This privacy policy is valid as of May 2018.